On the 29 June my car was involved in a minor incident and MiWay was informed about it and all necessary document including photos were received by them. On Tuesday I called and they told me I must hold for claim department and I held for 4 minutes with no respond and I hang up because I use money ...
Some time ago I took out a loan with African Bank. I requested that they send me statements to my cell number on a monthly basis. Since the loan was taken out i have not received a statement ONCE. Never have i missed a premium - not to mention that this is not my 1st loan with this institute. I ...
On the 25 of june i paid my account at festival mall they called i told the consulted that i paid she said i should go to the nearest store and query i went to tembisa plaza i spoke to 1 of the staff by the name of jere... the name tag was not clear she was not helping me but busy talking to the ...
I called in twice regarding my benefits, and was told that if I claim for my consultation at doc Fedhealth will pay same as it forms part of my benefit. I spoke to two different call centre agents and both advised I just have to send in my invoice and I can rest assured as it will be paid. I did ...
Went ot of his way to make the client happy. Well done keep up the brilliant work ...
I took a car policy for my wife's car, I was told I had roadside assistance on the policy. We needed help and suddenly we didnt have the benefit on the policy. I then requested that it be added and was told it was added at an extra cost which I was happy to pay. We did not receive the origional ...