I have been trying since Monday to contact the Old Mutual Employee Benefits call center. On one of my numerous attempts I stayed on the line for 28 minutes and still no available consultant. ...
I called in two days ago to have my username and password since my details have changed. I spoke to a consultant for about 17 minutes after numerous attempts to get hold of the SARS contact center. The consultant captured my email details incorrectly. I called the next after many attempst and spoke ...
I noticed on my bill that I was charged R430 for Data on my May account in addition to the 500mb of data I receive free per month. At 15c per MB this comes to 2, 6 GB of additional data in addition to the 500Mb mentioned before. That comes to over 3 Gb of data which seems impossible as my home ...
I received an sms from Vodacom stating that my top up contract was up for upgrade and that if i do not call for an upgrade i will automatically be put on pay as you go. I have now been charged a surplus amount of money that should not have been billed for. I went and bought a large amount of ...
Imagine my shock when I realized that I now need to pay to sit in a seat with a view out of a small hole... imagine my shock when the bank reflected taking the payment off and then saying booking has not been processed... Imagine my shock when someone in a call center was friendly.the phone was ...
At some point MWEB decided that they were no longer debiting my account, this in turn resulted in late payment. When the account was signed up 10 years ago, it was signed in my mothers name however as the years have gone on, I have been using the same account and paying for the bill. NOW when I ...