Membership no - 910051197 .Momentum has deducted 3 times the amount for the medical aid from my account instead of the normal amount. In the month of 3 January 2014 they deducted 2000.00 instead of R 800.00 When i queried this the consultant Renika Naidoo apologised and said refund will commence im ...
I received an sms about paying my account on the3rd Jan 2014, I called to enquire about why and I was pushed from one department to my another. Some of the consultants were dropping the line on me. I sent bank statement as proof that the last debit was successful and there was no attempt made by ...
My husband has been holding for an hour for mtn call centre to answer the phone. We never thought that MTN would get such bad service, as they use to answer quick and have excellent services, but this is ridiculous. This hour call has not been the only call today, and none of the calls was ...
During the course of last year (somewhere in November) I bought additional data from my contract via Vodacom's website. For one or other reason I got billed 3 x the data charges, although I only clicked on the button once. So instead of only receiving 100Mb once-off, I received 300Mb, and my ...
I have been calling and emailing the claims department endlessly the past week to try and sort out a claim that I have and there are times when I waited 20min on the phone where no one answers the phone of you get to the message centre where they take your details and promise to get back to you but ...
I've tried to call TELKOM to cancel my phone/ADSL line with them as I've found much cheaper rates elsewhere for ADSL/internet access. The 10210 number for residential use is accessible but as soon as you choose option 4 to cancel, you get put on hold indefinitely! I've tried sending a message on ...