I phoned ABSA Idirect to report a leak in my bathroom. This was in early December and was told an assessor will be sent out to me. A lady phoned me to arrange a time and date and again to confirm, this was great service, the assessor come and said to me a plumber would have to be called. He left. I ...
I have just spent over an hour speaking to the vodacom customer care line in order to explain to me a very simple billing inquiry that I have! 1 frustrating hour later and I am no closer to an answer. I have been transferred between the data and accounts department so many times I can recite your ...
On 15 Oct I contacted Vodacom and requested my second line to be cancelled. I ended up posting a comment on Hello Peter. The person that contacted me back assured me that it would be done. I will not be invoiced for the contract at the end of the month. The person that contacted me back NEVER ...
I was offered to upgrade my current top up 135 with a Blackberry 9720 on the same contract. I was called and offered this Phone on my contract I'm mean how do you expect a person to make a decision about something they haven't seen or heard of??? And you still tell me that Vodacom is giving me this ...
Hi, My partner made several calls to your call center to reconnect my TV and was told it will work without any hassles. The Tv was disconnected on the 03rd Jan and reconnected on the 06th Jan and disconnected the 07th Jan and reconnected again on the 08th and its disconnected AGAIN!!! after and ...
I have tried to upload data on my phone. I wanted to upload 2 GB of data an instead by accident i have pressed 2 witch were 10 GB for R 1400.00. when i saw that i have made that mistake i immediately phoned customer care telling them my mistake. The Lady were very Friendly and told me that she will ...