3 PHONES AND A 3G MODEM WERE CANCELLED EARLIER IN THE YEAR AS WE COULDN'T GET SATISFACTORY SERVICE TO CHANGE EXPIRED CONTRACTS. PHONES HAVE BEEN CANCELLED BUT WE ARE STILL BEING CHARGED FOR 3G MODEM. VODACOM OWES US A REFUND FOR THESE CHARGES TOGETHER WITH INTEREST AND BANK CHARGES. THE TWO ...
I am one of the first 5000 Vodacom customers. I have been with them ever since. I have all my cell phones (six) on my account. My billing is about R5000 per month. My wife's phone, which is on my account, was due for upgrade in early November. I have attempted on 5 occasions to upgrade her ...
On 11 November I reported my office's Telkom lines were not working. I received the usual SMS advising me that the fault was being attended to! One month later and still no service! so phoned the Customer (NO) Service center. From a cellphone of course. After a 15 minute wait and having my ears ...
We have recently registered a company, Preator (Pty) Ltd, and have struggled to open a business account since middle Nov 2013. The last of a series of email and telephone conversations that corrected our application with all the supporting documents happened on 4 Dec 2013 with the automated reply: ...
Our company has a business account with Vodacom. We receive a statement in the name of the company but the accompanying invoice is incorrect - it is in the name of the owner of the company. I cannot get Vodacom to put the company's name on the invoice. They ignore all emails. The staff at their ...
I was selling a computer on guntree, someone answered via sms very fast and when I spoke to him he said he would do the transfer now if i would deliver, i sent my banking details but i didn't feel comfortable with the transaction so I called fnb who told me not to hand over any products, so i did ...