I have asked time and time again for your client services to get back to me on simple matters. But once the sale is complete, they will never get back to me timeously on simple requests. I changed my account manager from Brenda to Athien thinking he would get the job done quicker, but now it's been ...
At the beginning of the financial year, our company moved premises from Gauteng, to KZN. From 28 March 2013 I have been trying to get MTN update the postal address and the email address and to email me the billing information. It is now 01 October 2013 and they still can't get it right. I have ...
I cancelled a card due to a lack of service which i have paid for. I have made MANY phone calls, was told various times that i would receive a refund. Omar send me an e-mail on the 9 of Sept: Firstly, I would like to apologise for the delay in response. I have created a credit for the non-usage on ...
I requested that a business line of ours be cancelled on 10/07/13. The consultant that I spoke to advised that I should email & fax a letter through & this would be done. He also mentioned that this could be done with immediate effect. I received my next statement & this line was still ...
On the 7th of August 2013 I have reported a problem with the signal to 083-900-1212 in the Kempton Park area. The reference number I received was: 0056601. I have followed up weekly as to the status of the progress but all were only empty promises. I have already cancelled three other modem ...
Hi There, I recent submitted a comment regarding my application for a telephone line at Modisa Lodge in Taung Station - North West, with the following numbers: - 80893647a - 80894698a At the time, you advised that the reason the phone has not been installed is due to infrastructure - unfortunately ...