Ordered KFC and as usual checked the bag to make sure that everything is accounted for. SURPRISE. Got home and realized that KFC has now shrinked their Colonel burgers, and it now comes without a chicken fillet. Called Broadacres KFC to speak to the manager Tsepho. Asked him if his staff actually ...
The customer service at Nandos Broadacres is absolutely disgraceful. I called in on 15/03 to place an order for delivery. I was told to hold on and the receiver was abruptly placed on the counter even before I could ask why. This branch has 2 lines and I then heard the other phone ring. The same ...
I had the misfortune of landing on a treadmill next to a fellow VA member and a very loud-mouthed VA staff member on Monday evening. For 17 minutes, I had to listen to these individuals having a completely friendly "screaming match" at one another oblivious to anyone around them, until I ...
I placed a telephonic order at Nandos Broadacres today (12/03/13) at about 18:45, only to receive it at 20:20. This was after I have made endless calls to the shop, spoke to Steven who promised to sort it out. The part that annoyed me is their driver kept on sending me "please call me " ...
I called Nando's Broadacres and placed and order for delivery at 18:25 and more than two hours later I am still waiting for delivery. I spent more money calling and holding on the line twice. First I was told after an hour that's the driver just left, a further half an hour later I had to call back ...
The amount of nearly R11 000 (ELEVEN THOUSAND RAND) was debited from my account on 1 March 2013 in the name of Outsurance. This is apparently for my insurance on my home. I received no notification regarding this payment, no negotiation regarding the amount and absolutely no document or permission ...