I set up my policy on proviso that the premium be deducted from my creditcard account. This was agreed upon at policy creation. I then established last month that no premium had been deducted. I contacted the callcentre and was assured that it had. I now receive urgent messages that I must provide ...
Would like to thank 8ta for the effort in resolving the concern. The concern in this case was a banking issue with my bank and not the service provider as in Telkom Mobile. Thanks for your efforts ...
I have not received any statements via email since March except when I called VM's customer care. Then on the statements I have received now from CC every call has a zero cost!!! I'm told it will take billing 24 hours to "pull" my correct itemised call information ...
I have been a loyal customer to MWEB for years now. over the last 2 months, my internet speeds have been pathetically low. i have been too busy, so did not get time to report the matter. i finally reported the matter 3 days ago, and was told that nothing is wrong with my connection. i then ...
I organised a payment with MTN and was assured by Arthur Khambule that I wouldnt be double billed and he would take the necessary steps to ensure this does not happen and affect my cashflow and bank debit orders. I noticed that an amount came off today and immediately asked him to provide clarity ...
Please help investigate as my cheque account has been debited with R 99.99 since May 2013 up to now- 25 July 2013. I went into the RoseBank branch to dispute this matter and the consultant could only reverse the transaction but cannot block it going forward due to changing reference numbers by ...