Query number 103499411 has reference. I have phoned customer service 808 on the 21/07/2013 regarding my airtime that was billed the day after receiving it and was told this was a Internet session and I was told that I could only query this after the bill date has closed. I am disputing these ...
WHAT THE IS GOING ON WITH RCS!!! EVERY MONTH I HAVE PROBLEMS WITH THEM ALLOCATING MY PAYMENT!!! I WAS CALLED ON FRIDAY THE 30TH OF AUGUST, AND TOLD THAT THE PAYMENT I MADE ON THE 28TH WOULD TAKE 3 WORKING DAYS TO ALLOCATE, THUS, IT WOULD SHOW ON MY ACCOUNT ON MONDAY THE 2ND SEPTEMBER... IT IS NOW ...
1 Oct 2012 I ported my Vodacom number to MTN after an 8 month dispute over data roaming charges (which I maintain were invalid) and having paid Vodacom approx R10, 000. Now, nearly a year later, I get a call from a collection company telling me that I still owe Vodacom R388.41 as they bill in ...
After being contacted by R G Modiba from Telkom mobile she told me I must send 3 Months bank statement's stamped by the bank and a certified copy of my ID to get refunded a portion of what I spent. I told her that I would take my bank card with account nr and my ID to Telkom in Kimberley, the ...
Autopage offered me an upgrade from a Blackberry to an iPhone at the beginning of the year which I accepted. I moved to a completely different package. I noticed today that they have been charging me for the Blackberry Internet Service. The call centre says refuses to pass credit and also refuses ...
On 19 August 2013 I mailed my completed cancellation form through to MWeb to cancel my 2Mb uncapped ADSL account. Shortly before that I had spoken to them by phone to downgrade my account to the 1GB capped account so that I did not have to pay the full R369 for the month of September for an account ...