I cancelled my service with Afrihost and requested that my line be migrated back to Telkom. they confirmed that this would be completed effective 30/09/2013. i then received an email on 01/10/2013 confirming that the circuit has been cancelled. all well and good but i requested a cancellation of ...
We took out a my2GB special with auto page last year. Our monthly bill averages R1000-R1500 per month. We are meant to only be charged R495 a month (according to today's phone call) they give us a different amount everytime we phone to query. I have asked numerous times for them to prove to me how ...
It seems to be a trend that every 2nd month i am overcharged, for some reason nobody can tell me why, i have a data contract and do not make calls from the number, almost charged 3 times my subscription without valid reason, i also constantly check my balances so i never go over the allocated ...
I upgrade my cell phone, it was said that should t phone be faulty i can return it within 14 wrking days, which was the case. I said i dnt want to upgrade anymore i want to cancel the entire contract. bt nw they are sending me legal messages and calls, the call center agents says that they are ...
Nashua mobile charged me for data even though I had put a limit on my calls and data usage. They over charged me with R600 on my account and then say that the call and data limit is not guaranteed. This is day light if you ask me. Why do I pay for a limit on my account if this cannot be used. I am ...
I know from all prior occasions that billing is slower than a dead snail. Thanks to your utterly billing system coupled with completely incompetent staff, you guys owe me money. I have sent through the request to billing, but in my interest of forgetting you guys ever existed, I want someone with ...