Hi, My cell number was ported from MTN to Vodacom on 4 July 2013. I am still being charged a monthly amount of R224 by MTN on an inactive account. Numberous calls to the MTN call centre and emails sent via their website have not been answered. I received an SMS a few weeks ago promising a refund of ...
I recently received an email stating that my premiums have increased. The 5% is not so bad considering inflation but why the does the excess increase by over 100%? Actually makes no sense at all considering other companies charge way less. ...
I had a contract with Vodacom for a blackberry and BIS was included as part of the package. Two months ago I upgraded to the Samsung S4. I just realised that Vodacom has billed me for BIS for the past two months even though I do not use Blackberry anymore. When I called the call centre I was told ...
Varouis problems ranging network issues, sim not registered on network or number dont exsists when people call me. That leads to loss of income. Then it went to total no recption at all but bill must be paid at end of the month. Then from june im requesting itemised billing cause bill is between ...
Hello, I am having problems where I am making payments on my account and a Marie Is calling me as well as a debt collector saying I am in arears on my account and my vehicle be repossessed. I have told them numerous times I made payments, the money has left my bank account. I also told them ...
In November 2012 I got a 3g Wifi contract which gives me 3GB per month at R199.00. In December, just a month after that, I had a massive shock to learn that i was charged R1000.00 for the account. The problem was then sorted out. Back then, when the initial problem arised, we went back to the ...