I lodged a query regarding my account on the 31/07/2013, i was taken from pillar to posts, sent the complaint to Daily Sun newspaper as still i was not helped, i got an email from Mandisa Viteka who is the Debit Card Transaction Manager from Bank City, she responded very quickly to my issue, Indeed ...
To Whom it may concern I have lodged a third party claim early last month. i dealt with a very helpful guy at FNB by the name of Bongani Msimanga. Bongani lodged the claim through to SANTAM and thats were everything stopped. I have been trying to call Santam and reffered to more that 4 people ...
I am being charged R3.00 for #DEBT PROTECTION FEE which I don't even know what it is. I never signed up for it. Please assist in cancelling this fee and reversing. I believe this is not allowed by law and would appreciate if you could give me the details of the ombudsman in order to do a formal ...
I requested a price to settle my loan and was given the "Settlement Quote" and instructions to follow once settled' (Fax Proof of Payment through) I settled the Loan and faxed through the proof as per the instructions, I received confirmation that my loan was settled and the account was ...
I called this morning to change my debit order date, the guy who helped me was so cold and sounded unwilling to assist me. As a customer I expect a welcoming tone as that makes me trust the person helping me with the query. Agents should be taught to leave their personal issues home and treat their ...
I have been phoning FNB on several occasions on 0861404040 for the past two weeks now just to get a settlement letter for my personal loan. Every time they tell me while we on the phone the letter will be e-mail in five minutes which is two weeks now. I would like to settle this account but i don't ...