I recently took the Samsung S4 from MTN. I signed a contract for the 350 package and 350 data and 350 SMS. When I got the phone they put me on the R200 package. I logged a complaint at the store as this was not what I sign the contract for. They promised to fix it and told me that it had been done. ...
I once reported a crime by one of fnb employees who was working at the cash centre. The person was arrested n he agreed to defrauding the bank about 1million. I was called by the investigating officers to take my statement. I also requested to be anonymous. But the bank never compensated me. This ...
I have upgraded my existing MTN cellphone contract to the SAMSUNG TV Promo. I signed the paperwork and 3rd Party TV application forms on April 22nd. I was handed the phone and was informed that the TV would be delivered in about 7 Business days. I continuously enquired on the progress and kepot ...
I was very concerned when I received a statement in the post concerning a Smart Device that I cancelled and yet according to the statement were going to be billed for it. Justin Nicolaai immediately responded and handle the matter efficiently. The account set up against my ID was cancelled and all ...
Excellent customer service by FNB CBS MR Brett Erasmus and MRS Shirelle Skippers. You a asset to FNB. Thank you for taking the time to call me. Great atitude, feedback and going the extra mile. May you continue shining. Proud to be a FNB client. ...
I purchased a Samsung S3 on contract last year January. For the last 5 months I have been unable to make phone calls off my S3 and after 10seconds it shows as "not registered on network" there is no dial tone or anything though a person on the receiving end could sometimes hear me, ...