This is the second time that I had to come back to hellopeter about Planet fitness. The first time I was never informed about CANCELLATION FEES when I signed my contract (2009) and now I am being hold liable for R6k after explaining my storie about 5 times. This morning at about 8:30 I received a ...
I cancelled my gymcontract on the 19 of sept 2013 per e mail. The gym told me my last day of my contract will be 31 oct 2013. Needless to say they took money of my bankacc. end oct. I phoned Hennie (manager) to get hold of him is nearly impossible, he told me that he would sort it out. End oct two ...
Why why why, this is an ongoing thing from 2011 already. I received email from you (Planet Fitness) saying that you cancelled my contract and debit order. Now (after two years) you deduct money from my banking account. I am going legal wise, that's the only way. Samantha from Aurora (Durbanville) ...
Evening, On requesting my membership to be cancelled on a weekly basis, for the past THREE months, and on receiving confirmation of the cancellation, my membership is still active and my account is still being debited with membership fees. I phone and email the branch, but receive no response as to ...
On July 25th I got a phone call from Cherise from PF Aurora. (NB: she contacted me!) I told her I am not interested in a joining Aurora club as I live 2min from the Plattekloof Club. She told me that I could join at Aurora and then convert my membership to Plattekloof. As easy as that! I asked her ...
I am so sick of people going over their 20 minute limit on the treadmills at Planet Fitness in Aurora. It happens every day during peak hour that I am there. I addressed this with reception, floor staff (I believe his name is Jonathan) and with the manager Hennie. And nothing has been done. The ...