On July 25th I got a phone call from Cherise from Planet Fitness Aurora. (NB: she contacted me!) I told her I am not interested in a membership from Aurora club as I live 2min from the Plattekloof Club. She told me that I could join at Aurora and then convert my membership to Plattekloof. As easy ...
When I joined I brought the birth certificates of my kids so they could use the gym with my wife and I. After the first time we were told they could not find them after enquiring about what was taking so long. Supplied them again, still nothing happened and they could not be found as we now had to ...
In August 2012 i joined Planet Fitness Durbanville. For the first 2 months the bills came off my account perfectly. Then i noticed that money was not coming off my account for my monthy membership fee. When i realised this, I went through to ask what was going on. They told me that my membership ...
I took out a gym contract with Michael Rathbone on 27 April 2013. The terms and contract price were discussed and I paid for the contract in full on the day, Michael agreed that all amounts were paid in full and I could start gyming. At the end of May my bank account was debited with R3850 by ...
Amount of R171 and R869 and went off my account. Amount was suppose to be R330 and R171. I phoned on Saturday but no admin staff was working. Left a message and no one phoned me on Monday. Went to the gym she asked for bank statement. Emailed it. No response!! I had to phone her and ask for ...