Please see my previous 7 reports about the same problem. Every time it gets escalated from here, but nobody's interested in finding the root cause of the problem and fixing it - they just want to get the fault closed asap. There are 2 faults - 1 is on the line - when it rains I cannot connect at ...
Please see my previous 6 reports about the same problem. Every time it gets escalated from here, but nobody's interested in finding the root cause of the problem and fixing it - they just want to get the fault closed asap. Someone called me and said they would give me a credit on my account for my ...
Dealing with Telkom feels like hitting my head against a brick wall - I get a lot of self-inflicted pain, but I'm getting nowhere to solving my problem which has been ongoing for more than a year. Since my last report, someone from Telkom called me on Wed 20 Mar to test my ADSL. I was at the ...
After my last complaint (see my previous 3 Telkom reports), Telkom fixed something at their exchange side and the service improved for a while. I still had to reboot the modem a few times every day to get it to work properly every day, but at least I had service about 80 to 90% of the time. Then ...
Since yesterday, my Telkom ADSL service is out of service again for most of the time (see my previous 2 Telkom reports). After the last complaint and a few additional fault reports after that, someone did something at the exchange and it worked since then for about 90% of the time over the past 6 ...