Have been told that Sean Friedrich's account is being billed to my account by your call centre Please explain why... The contract was taken out on 1 march 2012 ...
I have had it with Vodacom! In August I requested Itemised billing. I was told it will be sent via e-mail and will receive it by the Seventh of each moth. Also it will cost me R17. Yesterday on 09/09/2013 I phoned customer care to find out when will I receive this... The first person sayd she can ...
Funds were deducted twice out of a bank account for a contract that was cancelled four months prior. The account holder is a widower with a meagre income. Both deductions from her account was reversed due to no funds available. This has left her with bank charges for unmet debit orders - money ...
I have been struggling for months now to get invoices rectified so that I can make payment for technical services. I have been charged for several call outs, even though it was the same problem that wasn't fixed in the first instance. I send emails and it gets read on the same day, but response ...
Cell phone contract ended Oct 2012; noticed in Jun 2013 that promo service fee was still being billed. End Jun; - Requested refund and cessation of promo fee via call centre. 10 Jul; - Received e-mail saying refund awaiting QA approval. - No promo fee in July invoice, yay! 2 Sep; - Requested ...
I cancelled my account with immediate affect last month and im still being billed. REF NO 83344399A ...