Telkom is one of the worst to be in contact with. I have a ASDL line that is only being used for data (Little or No phone usage). Monthly rental paid continuously and without skipping. all of a sudden I get a message that the line has been suspended over an unpaid amount. Proof available of all ...
I have been with VODACOM for more than 20 YEARS. When we upgraded my daughter's data contract Vodacom put another number (data contract) to my account. Due to this incident their has been huge amounts of data usage on this number. I have not signed or agreed to this additional contract to be added ...
I'm currently on contract overseas. In June & July 2014, most of my accounts did't go through due to a problem with an int. wire transfer. My Vodacom account of R 144.50 (for the 2 months=R289) was thus not paid. On August 1st my account was debited with R211.16 (x3 =R633.48). I don't know ...
I have spoken to several people at Vodacom, they keep transferring you to another person, and they say sorry call is cancelled as 24 hours have passed, that's unprofessional as I have to keep phoning them and sent from pillar to post just for a copy of a contract. I will not renew my contract with ...
I pay for my 2 contracts manually every month. I paid for my November account on the 03/12/13. I was then sent numerous messages saying i am in arrears. I then faxed them the deposit slip on the 13/12/13. Still i received messages saying i am in arrears. I called the call center (as i do not have a ...
After settling my Hi-Finance account more than three weeks ago a payment still went off my account. I've now tried five times to contact the Hi-Finance accounts department on 0860 110808 (the number I was given from the only contact number on the website). Every single time I eventually get past ...