In August 2013 a change of ownership was done, on a contract I took out for one of my friends. the banking details of this contract was my friend's since the contract started. Now that he is not paying his account; I can't do anything on mine, the system says customer has hotlined account and yet ...
In November I call in to change my contact from the 01.12.2013 to Topup 200 cover. The consultant send me the forms. Filled it in and send back. The consultant advise me that my bill will be _ about 460. When I call in to day they are going to bill me for december R1442 and who know what January ...
I had an account with Neotel for a few years and cancelled it in Mar 2013. In November I received an Invoice for R4.92 which is very strange seeing that this was paid by debit order AND CANCELLED. I queried this via email and never heard anything about it again so I assumed problem solved. ...
On the 31st Oct. I was debited with my monthly account from Neotel. On the 1st Nov. I was debited again with an amount 5 or 6 times what my bill was. i.e. R6141.66. I queried this on the 2nd Nov. Was told that this account was not for me. It was a error. Send them a copy of my Bank Statement and ...
I need MTN to update my profile at the credit bureaus because the account is still open yet paid up. Please assist. Not getting help from MTN via emails. Thank you ...
Sept 2011, I cancelled a 24month ADSL contract. Jan 2013, Telkom decides to bill me for it. April 2013, they list this as bad debt written off. Which is not true. The whole problem was communication. I am not a bad payer. In June I got an sms from the lawyers warning me. I got such a shock. I then ...