Good day, On the 25th of December 2013 I dialled *141*4# and it gave me an option of best price plan advisor > price plan recommendation > the best plan for you is Muziq. I than activated the service being unaware that they is R10 charge. I called 173 and spoke to a manager by the name of ...
I have recently noticed each time I send an sms I get billed for two. This went on for a day and I thought it was some kind of network problem. I called the 173 Call Centre yesterday morning and was shocked to learn that this ripoff company is charging subscribers for SMS Delivery Reports. Why ...
I bought bundles (100MB) about a month ago using my phone for one of my applications. I was left with around 27MB when it suddendly disappeared on my phone and no one could explain it to me. I then called in yesterday as well (31/06/2013) they told me that my bundles expired! I was not even warned ...
My call has not been resolved USD reference number is: MTN REQ:2161897, its over a week now. On Saturday I went to MTN shop in Brooklyn since i have not receive any feedback from the call center. I received great service at the MTN shop at Brooklyn. f They consultant who was assisting me notice ...
17 May 2013 I received poor customer service from MTN call centre agents. I am experiencing network problems (Network not Available) using Samsung S2, phone does not make calls or connect to the internet. I called 173 spoke with Asanda Dyomfana re fno 662625027. Since the phone was still not ...
I have a prepaid mtn number, that I only use for my 3G. I bought a R180 prepaid mtn voucher, and battled to have a data bundle loaded. After waiting for about 15 minutes on the 173 number (02/02/2013), someone answered. I asked them to assist me with the load of a 500MB data bundle. The person said ...