It has become normal to expect to wait 20 minutes when calling Telkom. Telkom please do something about this, I know you say all consultants are currently busy but don't you think you need to do something about that too? ...
Landline is not working for more than 5 days, had to phone 10210 from my cellphone, i gave up after no one answered for 20minutes!!! ...
MY ADDRESS AT WHICH I HAVE LIVED FOR THE LAST 13 YEARS IS WRONG, WHEN I PURCHASED THIS PROPERTY AND THE PHONE LINE WAS SUPPOSED TO BE TRANSFERRED TO MY NAME WAS NOT DONE (I AND THE PREVIOUS OWNER WENT TO THE TELKOM OFFICE TOGETHER AND FILLED OUT ALL THE DOCUMENTS AND GUESS WHAT LATER I DISCOVERED ...
I phoned 10210 as I wish to cancel my residential line and ADSL (at the end of December) and was promised an immediate SMS containing my reference number and a follow-up call with a "cancellations department" and neither has materialised. I do not have the time to spend another 30 minutes ...
I have been trying to contact Telkom to get my service cancelled. I called 10210 earlier this morning and was on hold for over an hour and a half before I gave up then I tried again this afternoon, the woman that answered the call was not able to assist (surprise) and then proceeded to hang up on ...
On the 16 of July our phon line and adsl went down and everyday we phone for un update we are told there was so many calls on Tuesday that they cant get to my call yet. Today is a week and still no Response from Telkom. THIS IS PATHETIC!!! A WEEK AND STILL NO UPDATE ON WHEN WE WILL BE HELPED. ...