We booked and paid in advance for our holiday house. We were informed that it had been checked and was ready for us. On arrival, the kitchen and crockery were dirty, the lounge carpet had dirt underneath it in clumps and heaven forbid you move a couch as there was a line of dirt 6 inches thick all ...
On 23/01/2103 my flight from Bloemfontein to Johannesburg was delayed (once again; it seems all SAA flights to and from Bloemfontein are usually delayed). Due to the delay I would have missed my flight to London and was subsequently put on a later flight. Unbeknownst to me, as I had not takan the ...
Unit was bought to be in season, week 14, which normally untill 2010, was over the last weekend of March/ beginning of April. From 2011 this week falled one week later. This year is pose an issue, because we have school going children. It is lodged to be in season week and levied as such. However, ...
In Jan this year a payment was made for a cruise as a gift for my daughters 21st birthday. Payment was made by credit card and accpted with a broad smile. Was told to pick up tickets a few days before the cruise so that Harvey could make the booking and confirmation etc. However, without notice ...
I bought a plane ticket in October for the 25th of December. About 2 weeks later, I managed alternate plans and no longer needed the ticket, so I called the call center who told me that I cannot get a refund, not even partially, even though it was still 2 months prior to the flight. I then tried to ...
We have been members of the Flexi Club time share for over 10 years and have been attempting to cancel for the past few years without sucess or co-operation from Flexi Club. In fact, one of their representatives that we consulted recently regarding cancellation suggested that we upgrade by buying ...