I thought long and hard about writing a report and thought I should write something. I booked a trip to India through my travel agent over the December/January holidays. I remember booking early in May and asked for a Emirates flight as that's my preference when flying. So i immediately paid for it ...
I was sitting in the SAA Voyager lounge and asked the young lady at the reception for the wifi password. Her attitude was not up to par for an organisation like SAA. I do not think that it's much to ask for the password; I found her attitude very annoying! ...
We have been trying for 4 days to change the flight details and get the cost of the change from the SAA call centre. We have phone on Tuesday the first time and they said it take 4 hours to get quote for the change. We have phone after 4 hours and it was still not available. At the end of the day ...
Today after fetching my 14 year old daughter she was in tears as she was slapped by a driver from the school link services!!! This is unacceptable as she does not even use the school link transport. ...
I was doing 110kph when SA Roadlink bus YJJ 345 GP overtook me, as we approached Allandale Rd at Midrand, heading towards Johannesburg. He continued to drive between 110-120kph till the Buccleuch Interchange, where i had to turn off heading towards Germiston. I have no idea whether he continued ...
Whole mess up with a Voyager awards booking - from incorrect quote given, to confirmed bookings made with insufficient miles and complete disinterest in trying to resolve the problem. Result: customer has to pay R 3500 more for a flight!! ...