I am disgusted by your Cape Town Branch level of customer services, they do not deal with things correctly, they don't answer the phone, If i speak to your Durban branch they are polite, helpful but they cannot help me, Only CPT can, my ticket was on hold (Kth418) and Chesna (021 449 6942) was paid ...
I own a small hardware store in Cape Town, about a year ago I introduced DURAM products into my store, I have had at least 8 to 10 customers complaining about the failure of their products to do what they claim to do including my own experience. I have repeatedly brought this to the attention of ...
I booked accommodation on safari com website but had to cancel. I cancelled with the establishment. The provider of accommodation made an undertaking to refund me the money paid. A month later there was no refund so I sent an email to safari com to enquire. Ronelle called me and explained that they ...
Booked return flight Lanseria to Cape Town plus xtra for bike plus insurance & paid R1903 by EFT Flight confirmed! At Lanseria on Wednesday they say I didn't pay for luggage and can't find my payment for my sons bike to get to Cape Town. I am FORCED to pay R1200 in addition to what has been ...
We checked in at or thambo int on the 2 feb 2013 the lady who checked us in told us we are allowed 4 suitcase of 20kg each so myself and my husband went and bought 2 extra suitcases so the weight of the bags can less than 20kg each. When we checked in at king shaka @ durban the lady told us we are ...
I was checking in to fly back to Jhb with 1 bag and a car seat. They told me I had to pay for the car seat at a cost of R250.00. I found this disgusting because you can take golf clubs without an extra charge but they will charge you to take a car seat. I was told if the child was with me I could ...