Good day, Last week I said in my email that I'm going to resort to this website if I'm not satisfied with the answers to my query. It takes a week to get a single reply! I'm battling for 3 weeks now to find out regarding my so called Bonus finites, 10 per year. I'm trying to find out why I have not ...
I dealt with Sarah at the Pentravel branch in Benmore Gardens shopping centre (Sandton area). She was friendly, very efficient and professional, and definitely went out of her way to make sure I got the best deal on the flights that I wanted to book. I will be stopping by Pentravel again when I ...
Thank you so much to Yvonne Fernandes from Ramp and Logistics SBK5142. You are a fantastic person and wonderful asset to SAA. When people like you work for SAA it just makes customers want to fly again with SAA. They should be really proud to have a person like you amongst their staff. Thank you ...
I sent about 6 emails claiming a number of missed flights, car&hotel reservations to Voyager email box, and received NO SINGLE response since early October, for last 100 days. In the call center a lady told me that actually they are not supposed to reply to emails unless they have any ...
At least once every two months over the past 4 years, I have called the Roses Taxi call centre to request a taxi to pick me up from my house the next morning at 7. They have always arrived 5 to 10 minutes early and got me to my destination safely and professionally at very reasonable price. I ...
I have been trying to book flights to Europe with my Voyager miles for Aug/Sept this year for the last 2 weeks. I was told today that not one Star Alliance airline had a ticket available from 27 Aug to mid September!!! I was told in Dec 2013 when I first tried to book that the Voyager ticket sales ...