I would like to express my disappointment in the service I received from SAA. My family and I flew from johannesburg to mumbai. On the return leg, I called the call centre to request pricing for an upgrade from economy to business class. I called on December 24. My reference number was (not ...
I made a booking on Sunday 19-01-2014 on SAA website, today I decided to make payment on the website which I did and after few minutes I got an email that the payment and booking has been cancelled. I called the call centre, the operator confirm my details requested my Credit Card number again, ...
I wanted to make use of Kenya Airways for the first time - what a mistake!! Thanks to my encounter I will never offer my business to them again! The Reservations staff at the Johannesburg office are incapable, unprofessional and very rude! I have never been spoken to in such a disrespectful, ...
I have tried relentlessly to cancel this contract: e-mails send, calls made, debit orders reversed, whereby I was informed very abruptly by the customer call centre that it cannot be cancelled, and that my contract is fixed for 35 months. Information represented by your consultant is misleading and ...
We as commuters of Putco are tired of their continous bad and even lack of service It has not even been a full month of the new year and already we have had 3 break downs, we commuters from Protea Glen Ext 11 & 12 only have 3 buses which get packed to the rims i catch the bus on Randfontein ...
First time I'm used Lanseria Airport and was very pleasantly supplied. Clean, efficient, not too busy, and a great welcoming smile from all the staff. ...