On the 16th July at about 16:40 I was about to enter Wynberg station when the passenger in front of me was ubruptly stopped by one your ticket conductor's Mr Thembani. The passenger's ticket was inspected by the conductor and withheld for no valid reason other than to be spiteful. The passenger ...
I made a booking via cellphone on Sunday the 14th, for a flight from Jhb to EL, when I got to the payments part it said Oops payments did not go through, a notification sms came from fnb indicating that money has been debited, I then called the contact centre, a onsultant said she will get an ...
On Friday 12 July 2013 I went Online to book two return tickets via [URL Removed] It was between 11am and 11:30am and the Online Booking site indicated that there were tickets available at a cost of R601 each way, per person. So thinking that I would be paying R1202 per person return, for two ...
Good Afternoon. I was deeply disappointed to find out that my there was a change in flight schedule and the airline did not notify me. Per my understanding the flight schedule was altered on the 26 June. That was 3 weeks ago. I happened to find out when I tried to get someone else on the same ...
I have been with Flexi Club since 26 March 2011, we signed on at Club Mykonos. to which I signed a contract to pay R515 towards points, and an annual monthly fee of R274pm. I have been paying my bills by debit order every single month. I have now being called last month before 24 June to say there ...
I was very disappointed to be served in such an appalling manner by a lady working in the call center/booking offices. I called with in with a simple enough query and the lady was very rude and cold with her answer, as if I should have known the answer to the query that I had. Had I known the ...