I went to book a flight on 20/07/2013 at OR tambo International airport to port elizabeth, was told there is a flight that leaves at 17:00 n that was 15:40 and i was told its fully booked by the sales lady at the ticket sale section n she said i must ask the guys who does check ins to c if they can ...
When I signed up 2 years ago i was promised amazing holidays. Everything sounded fantastic so I signed up, since then we have not had one holiday with them, there is never accommodation and the cash price is ridiculous. This is a total rip off and the money wasted on this scheme could be used to ...
I am arriving back in SA on an international flight in the evening and Kulula cancelled the last flight out on the day and they will not pay for the hotel costs I must now incur due to this. This is totally unacceptable and I am surprised that this is not covered by the consumer protection laws. ...
What a wonderful experience, after being left stranded at the gate of Matingwe, a neighbouring game reserve where we had a booking for the week-end, we were received with warmth, friendliness and care by Elize and the team. They not only made a plan to give us emergency accommodation but gave us a ...
Whenever I book a ticket on SAA's website, the booking goes through but cancels 5 minutes later. The call center tells me it happens because my credit cards are all on some sort of list. The reason for this? I've booked tickets for someone other than myself on my card. These "others" are ...
I am devastated at the lack of service/urgency/interest which I've received for from Kulula customer service in the last 10 days. I booked x2 return tickets from JHB to PE on the 2nd July and was charged R6428.00 twice, on separate dates (5th July and 10th July). I have spoken to Standard Bank, and ...