I was returning from Livingstone Airport to O R Tambo Airport on 02/09/2013 when I had a nasty experience where my luggage was tampered with - the zips of my new bag broken and the bag arrived open with underwear, clothing, and otherpersonal possessions all being displayed for all to see on the ...
On Sunday 1 September 2013 my son had a flight booked with Kulula from Lanseria to Durban at 20h10. We received e-mails and sms at 16h35 to inform us that the flight has been delayed with an hour and departure will now take place at 20h55.My son is in the SA Navy stationed in Durban currently. On ...
My clients made a booking of R3414 on [URL Removed] for flights to Cape Town between Lanseria. It was for a wedding on the 12th October and the wedding was postponed to the 19th October. I called Kulula and I asked. It was R1800 to make changes to the flights. I called again to ask if I can make ...
I took up the Harvey tours offer to go to the Maurtius Villa Caroline Fun Club. It is very disappointing. The promised entertainment does not exist, apart from excursions to go on, which cost extra. It seems that the rep was desperately pushing us to go on excursions as they are aware that there is ...
I had a 6am flight on Friday 06092013 to PE. On board from the pilot to flight attendants where professional and provided good customer service with a smile at 6AM. My return flight on the 09/09/2013 at 18.55 from PE to JHB offered the same awesome service! Thank you SAA for great service; it was a ...
On the 5th of November 2012 my husband won two complimentary tickets to regional destinations. Since then I could not manage to get any reservation as there are hundreds of Terms & Conditions on this GRAND PRIZE! Already they extended the vouchers because we could not get any bookings, I was ...