This is the second report I'm putting through about Imagine Cruising. I kept receiving emails even after they acknowledged my complaint. I then received a email from admin to say that they will remove me from the list and then I got yet another email and I complained again then they said it will ...
I recently obtained a number of quotes from different travel agents for a 5 star honeymoon in Thailand. I decided to go with the quote from Flight Centre Gateway after comparing and studying the detail of the quote vs other quotes obtained. I then physically went into the Gateway branch and paid ...
We contacted the Spa to notify them, that we would like an additional person (6 year old boy) to join us on the weekend and for them to kindly advise what the extra cost will be. The booking consultant was very rude in the manner she spoke to me and at the end of the telephonic conversation ...
I booked an airline ticket for my mum on the 15 December 2013. Mango erroneously charged me 4 times for one ticket. I called them within 3 days to notify them of the multiple charges to my account. I called them and called them and kept calling them, they said IT will look into the error which they ...
I looked for a salesman for 20minutes after which i found Francois in his office in front of a walka watching cricket, he made me wait another 30minutes so he can finish watching, then he went with me to show me the cars i requested to see, a black mercedes ml350 and a chrysler emi 300 and a nissan ...
Same issue as the other unhappy clients - I paid the R3000 for the helicopter ride which never happened. He hasn't been replying to emails / sms's and he's been avoiding calls. I've been waiting for a refund since December 2013. He claims he's done it, but cannot provide proof. Even arranging the ...