I made a booking for the long weekend online for our long weekend planned in April, which resulted in my account being debited with R7022 but they failed to confirm my booking without even giving me a reference number for the problem - they are quick to take your money but VERY difficult to get it ...
I arrived at the Kulula check in counter 118 at 9:55 on 27/01/2014 for a 10:35 flight. Check in closes 30 minutes prior to departure - therefore the check in counter was OPEN and should've been able to receive passengers and luggage for this flight. I was greeted with "You do realise you ...
I made a booking for my directors wife and son, and had to make an additional booking for my director as he is flying back on a different date to them. when making the booking I chose to pay extra to book seats, when booking, I chose a row where there were 3 available seats. to my disappointment, ...
Hello, I've been trying for several months to get a response from Greyhound regarding my loyalty points. I registered with my id number, followed the process explained to me. And when I asked what my point status is I keep getting told that the right department will get back to me. It is poor ...
Flight ticket needed to be endorsed for a volunteer flying obo a charity and MANGO refused! poor service! poor form! Phone rang for over 30 min- consultants were unable to help- flexi ticket purchase added no value- and not allowed to speak to a manager? Since when??? why cant one escalate anymore? ...
On Thursday evening I made a flight booking through Travelstart to Port Elizabeth for 11/7 to 18/7 of 2014. I also made a car rental booking for the same period at the same time through Travelstart with a company called Cartrawler. The flight booking went excellent, very professional, efficient and ...