Mount Amanzi Resort makes us Indians only stand at reception for hours, they insist and look for faults with us they say we have spelling errors in our letters, or we don't have i, d books. they so hard on us asking for id documents and paper work, they say its hotel rules, but I promise u the guy ...
Recently I booked a trip from Jhb to PE for December for my childrens home, with much to'ing and fro'ing the booking was eventually confirmed and paid for on 12 September. On 13 September the proof of payment was emailed to [Email Removed] as per her request. Today I called back to confirm that I ...
On 24th September, the 17:50 flight from Johannesburg to Durban was cancelled. It was only on arrival at the airport and check in that we were notified that the flight was cancelled. We were told that the next flight was at 19:40 and that a seat will be available there. THIS IS UNACCEPTABLE!! Not ...
We missed our kulula flight for 15:25 as we only arrived at the airport at 15:00. Went to change to the next available flight of which Emmah Peter told us was a BA 16:00 flight. Paid for the 16:00 flight at 15:15 and I asked her if she doesnt have to go to the check in counters or something to make ...
My sister booked a translux bus from Durban Station to Capetown at 5pm on the 24th. As we were taking her to te Station we had a car problem on our way to taking her to the station. She ended up having to take a taxi trying to rush to the station. Whilst she was still trying to catch her bus we ...
A booking was made at our guest house by Wings Travel. The booking was for 3-4 people give and take over a period of 3 weeks. When the booking was made, the agent was advised that the invoices must be paid before arrival. Wings Travel's finance department failed to make full payment, yet we still ...