I tried to make an online booking for a flight to Durban and paid via their SID portal by EFT for R1242.50. The money came off my account but the portal gave me an error message, that the transaction didn't go through. I immediately called the call centre to try and resolve it. After numerous calls ...
I have been busy for the last four months via many emails following my international flights via a SAA Partner (Virgin) trying to get answers of my points being entered and that I cannot accurate reconcile the points entered and process on the site that cannot be followed. All I get is the standard ...
We recently travelled to Europe on holiday and I would like to compliment Sakina Khan for assisting us with the planning. We had a stunning holiday - the hotels that we stayed in were centrally situated and very accessible to the train stations and main streets. In addition, our tours were great ...
Dec holiday. We went to visit the flight centre in the Nicolway to request a quote and get some info on the destinations that we would like to travel to. When speaking to the consultant "Manager"that not only has a bad attitude but no idea how to speak to customers as he was abrupt ...
Sunday 29 Sep 2013 we were on our way back from Zeerust to Pretoria. Poorly planned roadworks at the Swartruggens toll gate caused only one gate to be open both ways. We had to wait 45 min to get through this mess, while still having to pay R75! Meanwhile other cars were passing the law-abiding ...
I bought an online ticket on Friday evening, from Thohoyando to Pretoria. I was given a reference no ADPS84, on saturday, I went to collect my ticket in thohoyandou, I was told that i haven't paid. i told the consultant that i paid and showed him the sms from the bank. He refused to accept, after ...