My name is Thabo Morake, we received a call from a VRS AGENT a couple of years back to some resort with my partner to come collect a vacation voucher, only to find that it was a presentation selling holiday timeshares. After the presentation there was a competition we were made to enter, which was ...
I received my statement at the end of August for my annual fees. I called in at the beginning of September and requested the debit order be changed to monthly over 11 months. I was advised that this was done. Today 3 Oct I receive an SMS saying that the debit order will go through for R4007.08 ...
I booked a cattle trailer from Trailarent Montana on Monday 30/09/2013 for 04/10/2013 in advance. I also ask if I can collect the trailer on the Thursday and return it on the Saturday morning. They agreed and took my booking. Today 03/10/2013 I phoned and ask if I can collect my trailer and they ...
After we've paid the whole year's fees two months ago, Flexi Holiday Club decided yesterday to out R11000 more from our bank account without permission or notice! We've sent a complaint, but only received an automatic reply message that "they've received the mail". We tried to phone them ...
Dear Sir, Is my understanding of your policy correct. If I purchase a ticket for say R3000 Jhb to Cape Town and then make a telephonic flight date change your policy is that if the transaction does not go through that very second (ie insufficient funds) the ticket is immediately voided and I ...
I had the most desasterous flight from Johannesburg to Frankfurt. What happend was, I had some wine and took a Stilnox sleeping tablet after the meal on flight. Luckily I was traveling on SAA and was looked after by their flight staff who were like angeles in their caring about me through the ...