I received great service from Lindy since i joined ECB and wanted to say thank you very much, i also had a great weekend on vacation. Lindy you make my life very easy. ...
Good day, I recently booked a midweek at Mount Amanzi: hubby and kids. I booked a 5 sleeper from 25 Nov to 29 Nov 2013.When we arrived I enquired on when do they change the bedding and towels and I was informed that they change it on Tuesdays. Monday evening my daughter informed me that the bedding ...
Hi there, i booked a flight today online via mango airlines. i booked the flight and paid for it as well, however on the screen where i needed to say book now so that the payment goes through it got stuck and then stayed on that page not confirming whethere the payment went through or not. I then ...
I've made a booking for one of the employees but due to changes he couldn't fly this morning. We both tried to change the flight but we were not able to do it on the internet and was requested to contact the call centre. We've tried since 16h00 until 19h00 but you get a recording that directs you ...
My wife flew to George today 2 Des. A lady with the name Kwena booked us in. She booked in 2 bags- 1no was 25 kg and the other 17kg (she was flying with our infant) Yes I understand that 1 no bag can only be 20kg. But we tried to explain the following to her: It is impossible for her to carry hand ...
On Saturday 30 November 2013, I was on-route to Cape Town for business on a flight booked by my company's travel service provider. The booking was therefore made by means of a corporate credit card which I never have or probably will see. On checking in at the entrance gate I was asked whether I ...