Have sent complaint through to SAA about 2 weeks ago after a bad experience in Brazil. Although I have received an response acknowledging receipt and indicating that someone would contact me, up to now no-one has done so. My flight to South Africa was delayed and SAA handed out meal vouchers. When ...
I hardly fly BA and the experience was very unpleasant when I ultimately decided to give it a shot. Pity, I had an appointment I couldn't cancell and was given by BA an impression that all was systems go, otherwise I would have demanded a refund in the spot for their service. I made the booking ...
We flew to Cape Town from ORTambo with a kite board and sail wrapped in bag at airport company with no issues. on our way back to johannesburg we went to check in and had an issue with the kite board and sails wrapped up by the airport guys exactly the same way as when we came down and had to wait ...
I have been a Voyager member since 1995.Ever since their website changed last year I have been experiencing endless problems in allocating lost miles. The call centre agents tell me that they cannot help despite me having ticket numbers, boarding passes and tax invoices. They do not respond to any ...
In Dec2012 I was called by an agent who informed me that I had won a free holiday from FlexiClub/Club Leisure. All I needed to do was come in for a presentation & the prize was mine. I did this and received a certificate indicating that I had won a free holiday (reedemable within a [URL ...
Metrorail gaurds are becoming abusive.what are their duties? Are they placed on stations and trains to attack and verbally abuse the people who travels by train.they walk in groups physically harm people, swear at them, remove their monthly tickets, threatens that if they dont pay a R60 fine they ...