I booked a cab for 9h05am yday. The driver tried calling me at 8h01 to say hes running late from Lanseria airport however he did nt gt hold of me as I was trying to call him at d same time. Eventually I got hold of d call centre and told them hes supposed to be here its now 9h3p n im late for a ...
Booked flight SA1274 - 1 Dec: PMB - JHB at 12h35. Checked in 1 piece of luggage & waited at the gate.By 12h30 plane had not arrived. I walked through security & back into the check-in area where a crowd of confused passengers had gathered. Upon further questioning, an abrupt man behind ...
On 4th November I sent an email with a complaint about a timeshare unit we had booked for our family. I made repeated calls and wrote several emails to follow up as I did not even get an acknowledgement of my complaint. Until another phone call I made on 19th November to ask for a response and got ...
I have tried to book a flight to Cape Town from Lanseria for over two days on the Kulula website, and it keeps throwing me out, won't accept payments for no reason or does not load all of the airport destination options. When I have tried to phone the call centre, the line drops as the agent opens ...
I went to buy a Crushed mango and berries shake 01 Dec 2013. The young lady attending me was so unfriendly and told me the price which I paid whilst waiting. After the wait another guy came give me the shake without the change I stood there and looking for the Zinhle lady who served me no there she ...
I was booked on a flight from OR Tambo to Durban on the 27.11.2013 @ 17h50. I was at the check in at 17h25 and was refused entry on the plane even without luggage. I am aware that check in closes 40 minutes prior to depature however i was 10 minutes late and i believe that i should have been given ...