SAA cancelled mine and my wife's overseas business flight and never notified me of the cancellation. I arrived at the airport at 6am only to be told that the flight had been cancelled. SAA say they sent out an email but this was never received by my email server. I was then forced to pay R36000.00 ...
I booked a ticket for my wife online, flying from OR Tambo to PE, flight at 09:55 on Thu the 6th, ref #: LJTVMZ, on her arrival they told her to bring my Cheque card that i used to pay for the ticket, she told them that am 80km away, i then emailed the copy of the card, they refused. She then ...
Because Kulula introduced a new computer, Name Changes are not allowed. The Call Centre tell me I will need to buy a new ticket. What absolute nonsense! All I want to do is change the passenger's name on a ticket I have already paid for. ...
I have a booking with Kulula for next week Wednesday. I cannot travel to Durban due to work related issues regarding passing away of Madiba. I call to ask for my money to be transferred into my Travel Account and the Agent does not know what I am talking about. Irritated! ...
My mother, a pensioner, missed her flight to East London due to our error and when I complained that the return was booking was also cancelled, Jacgulina very kindly took the complaint under consideration and extended my mother a credit towards a future flight. This was purely a gesture of goodwill ...
A trip was booked through a Johannesburg Travel Agent for an adventure trip using GAP Adventures, through the South African representative, Travel Vision. This was meant to be a great adventure to Indonesia. Unfortunately my ex-Wife has fallen ill and has a valid medical certificate, and therefore ...