Good day, i deeply regret emailing this as I'm not happy with the service i got from you.me and my wife were contacted later declined the contract and i even send an email.three months down the line two agents called and said they will investigate but till today no response.the agent who enrolled ...
I was at the slow lounge at the international departures at or tambo today with my Fnb card and it's a terrible place. I bookeda massage 1.5 hours in advance only for them to call me as I'm about to board.. And the food was terrible. Really disappointed to use this service. I recommend all the ...
I am DISGUSTED at the service that was provided to me by the call centre, I made a booking for my ELDERLY parents and siblings to travel from Limpopo to Cape Town on Tuesday, 03/12/2013. I called the call centre on Monday, 02/12/2013 to change the booking to Saturday, 07/12/2013 at 13h00. Was ...
I made a mistake on my booking on the internet by moving my booking one day up. My issue is I made the booking, print out the confirmation and realise my mistake and phone strait away. I just hit a wall with the person reminded me that I legally are bound to this booking as I accept the T&C and ...
After holding for half an hour after calling JNB: 27 11 086 6100 whilst being reassured constantly I was number one in the queue I finally get through to a very despondent young lady. I ask what is mango airlines cancellation policy only to be told tickets are non refundable but can be changed to ...
I recently had to cancel my flight tickets from OR Tambo to EL (With SAA) and from EL to OR Tambo (With Kulula). I called Kulula first and was told I have to change the date and have to do it immediately, I was requesting additional information and the call centre agent had such an attitude I had ...