I booked a return online. Everything seemed to be processed smoothly via Mango's electronic system until man was involved! Firstly the wifi which I booked and paid for, beautifully advertised, wasn't even available on the flight up to JHB but I was assured that it would be on the flight home with a ...
I would like to stress how pathetic the Intercity Express Service is... Yesterday the 5th Jan we left Port Shepstone at 7am and the Intercity bus that we were on broke down just before we got to Montrose, for 2 and a half hours we were sitting there in the heat calling the offices and there was no ...
On the 16 October 2013 I was double charged for a booking change and refund request was sent on the 24th October and again on the 19. 20 November. The guest service agent Marizaan Horn responded that my request was forwarded to finance department by Lerato and it was going to take 7-14 days for my ...
I border the 135 bus from Harare to Jo-burg, at the Beit Bridge border the drivers where so lax in the handling of their jobs that passengers got separated and had to get their passports stamped elsewhere, the drivers then proceeded to attempt to leave without the other passengers on the pretence ...
We were booked in at Kiara Lodge trough a booking we made with the holiday club on the weekend of 22 March 2013. We were approach by a marketing consultant when we booked out on the Sunday. He wanted us to upgrade our membership, and tolf us about all the benefits when upgrading. He told us about a ...
My mum took the eldos bus from JHB to DBN last week Friday and half way through to DBN at Montrose the bus broke down. The driver informed all passengers to leave the bus with the luggage and within 15 minutes of waiting, the entire bus burst into flames!!! What type of unprofessional and doggy ...