On 18 November 2013 we logged a complaint regarding the unavailability of FlexiClub resorts in the Cape/Cape Town area (Headline: AVAILABILITY). As a result of 17 resorts not listed anymore, we are experiencing extreme difficulty to use our current Points Balance of 29 677 and Holiday Savings ...
I booked a return trip from Durban to Johannesburg to attend my Granny's funeral (3rd) and pre-dinner with the family on the 2nd and returning on the 4th January. Departing Durban station 02January at 11h30 arriving in JHB Park station 19h20, the bus broke down several times due to overheating and ...
Travelling from JHB - CT booked return tickets. Subsequently we decided to stay an extra day. My ticket was done at the old price but my daughters i was charged 500 more. The bus was late leaving Cape Town the tea and coffee machine not working for all the passengers on the bus there's only one ...
I was traveeling with Kulula, my luggage was locked and wrapped. upon arrival in Caoe Town someone at Kulula baggage had broken into my suitcase, they broke the lock and the broke the zip and wrapp just to my shoes, hair and a watch. I reported the incidence and filed a claim, the claim department ...
It has been 1 month since I have cancelled my ticket and I didn't receive my refund yet. My ticket no. 1762176258821 ...
A group of friends and I were flying back from Victoria Falls using BA (BA6282) on 16 December 2013. We were not informed that our flight itinerary had changed and that we would be making a stop over in Livingstone, Zambia before heading to Johannesburg. This resulted in an extra 60 minutes delay ...