My complaint is regarding the way Mango Airlines has dealt with my baggage situation. Two bags were not delivered to King Shaka int. last Sunday apparently due to the aerosol can in my bag. There was no can of sort in my bag however. They claimed to have informed me of the can and asked me to ...
I HAVE REQUESTED A REFUND FROM SA ROADLINK AND WAS REFUSED A REFUND FOR MY MONEY.THIS JUST SHOW HOW SA RAODLINK VALUES THE CUSTOMERS AND OFFER THE CUSTOMER REAL CUSTOMER SERVICE. SELESLEY WATTAKER HAS GIVEN ME TEARABLE SERVICE, FOR A SUPERVISOR, AS WE ALL NOW THE COMPANY'S NAME IS UP HELD BY THEIR ...
I was trying to make a booking via telephone to the reservations office. After waiting on the line for atleast 5 minutes, I was put down without explanation. I have to book today or else I lose 22 points and thats quite alot but no one tries to help. ...
I made a 3 week boking for accommodation on their website. You are only allowed 2. I will now be charged a ridiculous admin fee. The system should have blocked the booking. I'm happy to follow the rules but do I need to be billed for making a booking incorrectly??? ...
We attended a presentation during which we were promised 35-40% discount on airfares and hotel, B&B accommodation etc - both local and international. We specifically went over this with the sales person in Durban as we travel to London to see our family often. They have now told us that their ...
My name is Victoria Ngwenya, on the 25th of January 2013 i boarded a bus from Kimberley to Worcester, ticket#.T7P6VPQ0 They only drove approximatley 2 hours from Kimberley and then stopped the bus, switched off the lights and told us they were busy switching off the video camera. After that the bus ...