I booked a flight with the most expensive option: "Select" which has the following fare rule: "Changes allowed at no charge subject to the applicable booking class being available. If the applicable booking class is not available, upgrade permitted to the higher applicable ...
On Sunday, 27 January'13 I was checked in to fly from Port Elizabeth to Cape Town at 15:25. When I arrived at the gate 30 minutes prior to boarding, I was notified by an upset traveler that the flight was cancelled. I had to go back through security and check in again only to be told there was no ...
I was double charged by Mango when I went to pay for my ticket at Money market at Checkers. Now when I ask for a refund they say Checkers has not paid them. We (me and the checkers manager) called Mango while I was at checkers and the Mango consultant said the money was reversed and I had to pay ...
My wife recently made a booking to fly to Tanzania via SAA. During the booking process she made a critical error, she put in her married surname instead of her maiden name which is till in her passport document. This was her mistake, however, when she realised the error, she immediately called SAA ...
In Desember I had a lift apportunity to King Shaka Airport to go home earlier, but it fell through. Unfortunately my husband had already booked & paid for my airticket. I then phoned to put the booking on hold. The booking was put on hold for me to use at a later stage. We are in Jhb & ...
After placing a booking online I received an error message saying that the card used had been declined. Called the bank who has said that the money had gone off without a problem. British Airways can't identify the problem and has no record of the purchase. Speaking to call centre agents who think ...