To whom it may concern
It is hideous the level of service we receive from this driver or bus industry. We load our bus tags on a weekly/monthly base with money to receive pathetic service. This week alone
I have been arriving at work late because a 5:15am bus decides to only arrive at 6:30am at the bus stop, this bus is number 6447 and travels from protea glen 11/12 to Midrand and there is no apology about the inconvenience. This is sad for us commuters because
We rely on this transportation mode and I don't think that the board of directors even know about the poor service the industry is providing. I hope this email will be acknowledge and actions will
Be implemented accordingly to put things back on track.
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