AfricaComplaints.com » Traveling & Tourism » Complaint / review: Club Leisure - Dishonest management and subsequent no delivery | #281404

Club Leisure
Dishonest management and subsequent no delivery

This is a follow up of the complaint reported on the 30th November 2013.
Subsequent to this complaint the following occurred:
I was contacted by Arny (Club Leisure Head Office) on the 4th of Dec. I was advised that I would receive feedback by the afternoon of the 4th (this did not occur). In the above correspondence it was mentioned that I would be assisted in securing my reservation upon providing the documentation requested (which I provided) and to date (5 days after receiving the call) have not heard anything from anyone at Club Leisure. I emailed Arny on the 5th Dec inquiring about feedback but received no response. Is this how Club Leisure deals with customers? They just ignore you?

Date:

Company: Club Leisure

Country: South Africa   City: Head Office

Category: Traveling & Tourism

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