AfricaComplaints.com » Traveling & Tourism » Complaint / review: Flexi Club - From pensioners | #233264

Flexi Club
From pensioners

My 73 year old mother has been with flexi club for years with almost no value for money. She has now been trying for the past 4 years to get out of the contract with Flexi Club, who REFUSE to cancel it for her. She was told early this year that she could go on the pensioner subscription but when she tried to do so, she was told she was too late for this year and had to apply for next year, before Jan 2014. When she phoned today to request an application she was told she had to pay her ENTIRE 2014 subscription upfront, at NORMAL rates, before she would be considered for a pensioner discount.
This is BLATANT daylight. I have done some investigation on these people and the amount of complaints on Flexi Club is astonishing. They people into buying and then refuse to cancel these contracts, setting unachievable "cancellation terms" which no normal person could meet. I can't understand why the consumer commission has done NOTHING about these people yet???
My mother is a pensioner who can't afford this monthly payment anymore.
I don't care what Flexi Club wants anymore, I want this contract cancelled and her holiday savings REFUNDED!
Her Member Number: 111615

Date:

Company: Flexi Club

Country: South Africa   City: Johannesburg

Category: Traveling & Tourism

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