Good day I called into the call centre to ask that the two contract i have are cancelled and converted to pre paid. i was still asked why i wanted to and a few other questions, and told that Virgin no longer cancels contracts, but they only convert to pre paid. I was assured that i would no longer ...
I have had issues with my line for the past month and a half. Prior to this, I had NO issues with download speeds or pings. I am a gamer, so I take things like ping very seriously as it can affect gameplay quite severely (and be incredibly infuriating too). During this last month and a half, I ...
I installed my DSL (2 Mbps) line last year in December, i never get a speed over 0.6 Mbps and have been complaining regarding this and not getting any assistance. Late last year i post a complain on Hellopeter and it was only responded to this year on the 9th January with a request for me to email ...
Since my nokia 520 came back from repairs REF CLC 999224 i was unable to update nokia app social. I contact the call centre on 19th the consultant was very helpful and patient after i explained to him that my phone was in for repairs he sadly convey to me that my software was NOT upgraded WHILST in ...
I have bought an MTN R50.00 data bundle on numerous occasions. Originally it was perfect as I was able to do what I needed to do over the 24 hours. The last 4 bundles I have bought works for a few minutes and the speed then goes down to around 0.05mg per minute. I have attempted phoning the help ...
I reported a matter more then 5 times to cell c and once on helo Peter. They asured me that they will resolve it and even confirmed the wrong doing and asured me it will be rectified within 48 hours. My account is piling up due to them not giving the correct ammount of data as perscribed by the ...