On Monday, 13 January I booked my brand new Apple iPhone 5c of 2 months in for repairs as the 3G data connection kept on dropping signal. Could only use phone if it was connected to a wireless connection. Wednesday, 15 January when I called to find out what was happening I was told I was getting a ...
My Telkom MIX contract ended Nov 2013. I went to the Tygervalley branch earlier the Nov month and dealt with a Madelaine..She informed me about a S4mini upgrade option, and it was only R60 more than what I was paying at the time. I asked her several times about the price thinking it wasn't possible ...
About two months ago my phone started giving me hassles accepting my sim card in the sim slot. I took my phone to Nashua Mobile Sandton and explained to them what's happening. I, not knowing what the cause was, accepted a sim swop as the solution. A couple of weeks later I took the sim out again ...
On 12 December 2013 I advised Telkom that we were moving home. I gave ample notice and was advised that a new adsl line would be installed by 17th December 2013. It is now nearly end January 2014 and still no contact nor advice as to when installation will be made. When calling Telkom we waste ...
I applied for a contract phone for my son on 28/12/2013 and was assisted by Saajidah. She discussed and quoted insurance for R77which I agreed upon and accepted with my son and daughter as witnesses. I received an sms later that week and was assisted by Funda on 31/12/2013, who at first seemed ...
Without a doubt the worst Customer service I have ever experienced. Every time I go into that store, there are people complaining. I have a contract which originated at the store, so need to go there if I want to add on or upgrade. I wanted to iPhones 5c for my daughters in green and blue. Since ...