Ive BEEN paying for double what Im getting. Everytime I call, they admit to making a mistake, and promised it will be fixed immediately. Its been 3 months, and more than 10 phone calls made. I went to the southgate store 3weeks ago and I was guaranteed that it was fixed that day, as well as that my ...
How long does it take to get feedback on a service crime logged? I logged a complaint regarding the data that I received which is not the agreement I agreed to. Even today I have not received feedback?? ...
Well thank you to vodacom for reacting so quickly. Apparently the fault of our poor to none signal problem was the tower. Just a pitty that its taking more than a month now to fix. A consultant came to see me and phoned me regularly to keep me up to date, but there has since been no improvement. I ...
I upgraded on the website, and then had a call from a person that they will only receive stock in about 2 weeks. after a few follow ups from my side, I then I had a call that they can supply me with a "space grey" color, which I actually wanted from the start. Then on Friday i had a call ...
So I did an upgrade on the phone in dec 2013 to a tablet. This was done online. Yesterday I have been problems wit the tablet. So I took the tablet to the vodacare store in canal wlk told me she can't help me. She tells me to call 0821959 which I do and they refer me bk to the store. All I want to ...
I bought 2 x R5 vouchers, left it in my shirt pocket, went to work, forgot I had it in my pocket, when I wanted to load airtime vouchers was wet, I wear a bulletproof vest during my working hours, due to the work I perform, around 16h00 I phoned customer care and was told that I can't be helped ...