I would like to complain with the way vodacom is mistreating me in the following manner, first there were billing me reconnections fees that no one at vodacom has ever explain to me and when i complain about it, they refer me to my contract and when i said how does my copy of my contract looks like ...
A truck damaged a cable in the area and all the other phones in this area were restored but mine was not. It has been very difficult to run a business without a landline ...
I upgraded my contract from 150 per second to the straight up 100. Everything went through (as per sms sent to me). I was told that i would loose all airtime, sms's that was on my contract which i agreed to. Chane told me to take my sim out for a couple of minutes so that my sim card could ...
Vodacom billed me R135, 00 for the topup contract I don't have with them. They send me the account no. I2546691 and phone no. 0716030549 for billing me. I did phone vodacom with query, then they told me to make an affidavit that I don't have 135 topup with them, of which I did. To my surprise now I ...
On the 2nd of January I received an SMS to advise me that Vodacom has detected unusually high data usage on my cellphone and that I should contact the number provided. I then immediately lodged a dispute as I have never used this amount of data in my life before. I have Wi-Fi at Home and never ...
Thank you for excellent service and making the decision process so easy. Can't wait to be up and running! Love the convenience aspect of being able to call in the evening to sign up. Call centre agent was engaging and explained everything really clearly and generally had a great attitude! ...